Then you get to pick your own gift. Below is where you do that, and what to do if it does not work.
Your employer or your contact sent you a card or an email with one personal code. The web address where you enter that code is on it too. That address differs per company, because every campaign has its own choice environment — which is why we cannot let you in directly from here.
If you have that card or email to hand, use the address printed on it. If you cannot find it right away, start at smiles.gifts.
Three steps, and there is nothing to install or sign up for.
The code is on your card or in your email. There is no password and no account to create.
You see a range put together for your campaign. Take your time, and use the filter or the search field.
A few days later the parcel is at the door. You get a confirmation as soon as your choice comes in.
The questions our helpdesk gets most often.
We can sort that out. Email service@attent.gifts or call +32 50 67 34 86 and tell us which company sent you the card or the email. We will look up your code.
Do check your junk or spam folder first — the email with the code regularly ends up there.
Three things to check: are you entering the code at the address printed on your card and not somewhere else, is there a stray space in front of or behind it, and has the choice period not expired?
If it still will not budge, call or email us. We can see from the code which campaign it belongs to.
That is set by the company that gave you the smiles. The expiry date is at the top right of your choice environment, and you get a reminder automatically as the date approaches.
Once your order has shipped, no. If you have only just confirmed and want to change your mind, get in touch straight away — if the parcel has not left yet, we will arrange it.
Allow a few working days after your choice. If it takes longer, or there is something wrong with what arrived, you come to us and not to your employer. Email service@attent.gifts with your code.
Then you have landed on the page for recipients. Our page about Smiles explains how it works for a giver: what it costs, how you set it up and what your participants see.
Attent Loyalty & Rewards, based in Beernem, Belgium, sets up choice environments on behalf of companies. Your employer or contact chose to let you pick your own gift; we make sure the platform runs and your parcel arrives.
We have no shop of our own and sell nothing directly to consumers. Without a client there is no choice environment.
Necessary cookies are always on: without them the site does not work. Beyond that we would like to measure how the site is used and recognise which companies find us. We only do so if you agree. There is more detail in our cookie policy.
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